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9:00am – 3:00pm
S4 Skills for Successful Patient Coordinators
6 CME credits
NO EXHIBITORS
Registration fee: $550
Karen Zupko
kzupko@karenzupko.com
Level: Advanced Organization: Workshop
Attendance at this course is highly recommended for experienced patient care counselors who may fall into “this is the way we’ve always done it” syndrome.
- Objectively assess the effectiveness of your consultation flow and see how it might be improved
- Apply your skills in guiding “prospects” to becoming scheduled patients
- Discuss how to implement a consultation fee successfully
- Recognize why measuring Patient Acceptance Rates (PAR) by procedure is so important
- Identify how to reduce “no shows” and enhancing scheduling effectiveness
- Apply the ability to handle fee objections
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